President's Message

Getting Ready for the Summer Rush!

Even though you may put an ad on the internet loaded with details and photos, someone may have seen a sign for your property or heard about the unit through a friend or current resident.

Here are some questions that I ask a new prospect in an interview:

1. Where Did You See the Property Ad?

  • If the prospective tenant says they saw an ad, then most of their questions would have been answered in the ad.
  • But I have another question … How much rent did you see the ad for? This is very important, due to the number of scams that are going on. This determines if we continue with the interview.
  • If they haven’t seen an ad, I then provide a brief description of the unit.

2. When Will You Be Able to Start the Lease?

  • This is where you find out if they are currently in a lease and still have 4–6 months to complete or if they are ready within the next 30 days.
  • Let them know to contact you again closer to their expiration date. Be careful in starting a waiting list because more than likely they will not be available when you attempt to contact them, causing a lot of wasted time.
  • If they are pushing for right now, slow down and obtain the reason why. Another eviction could be in the making.

3. Do You Have Pets?

  • What is your policy?
  • This is where the service animals or emotional support animals are discovered. Let them know that during the application process, they will be required to provide the proper documentation.

4. How Many Individuals Will Be Moving In?

  • Family(s)
  • Roommates

5. Do You Have Any Questions?

  • Answer any specific questions related to the property.
  • Questions addressed … Now determine if the prospect would like to view the unit.
  • Note to self: Take a look at the tenant’s car. Often one’s car care will reflect the living situation.

By now, you have built up some rapport with the prospective tenant, and they will start to give up additional information as to why they are moving. This is where Evictions, Lack of Employment, Monetary Issues, Criminal Background, and the Story about their experience (Good or Bad) with their previous landlord could come into play.

You, as a landlord, spent time and money to develop this lead. So, treat this prospective tenant with respect, kindness, and honesty, just like you want someone to treat you. This prospective tenant could spend much of their life in your rental as a great tenant, but you never know.

Remember—Be Kind to Others! Stay Safe and Healthy!

Multicolor Paper Notes with Lots of Questions Written in an Array of Multicolor Paper Notes